Warrensburg residents are receiving their sewer bills a little late this month. Click to hear KMZU’s Sarah Scott speak with City Collector Carl Larkerbrink:
The delay is due to a transition with Missouri American Water. “One of the reasons why American Water stopped doing the billing, and we took it back over, is that they were making a change to their system. And we’ve been having some issues with the data files, with the transition, and how the data comes to us to process the customer bills,” said Larkerbrink, “Due to the circumstances of the data coming over at this time, we had to make some changes to the format, and that’s the reason that the bills went out late.”
Penalties have been waived for the last month’s billing cycle, so residents to do not have to worry about late fees.
Press Release from the City of Warrensburg
The City of Warrensburg recently mailed sewer bills to residents. This is later than usual due to issues with the updated customer data files used for calculating the bills.
The City would like residents to know that late fees have been waived in order to assure the most up-to-date statements were processed. Also, due dates and delinquencies are calculated from the date the bill is mailed and will have the same timeframe as a regular bill.
The City of Warrensburg apologizes for any inconvenience this may cause residents. Additionally, the City would like to communicate that these issues may impact another billing cycle. The City appreciates your patience and understanding as these issues are resolved.
For more information, contact the City of Warrensburg at 660-747-9131.