The Marshall Police Department is warning residents about reports of a Department of Defense Casualty Assistance Office scam that is seeking to gain access to consumers’ identification information.

Press Release from Marshall Police Department

The Marshall Police Department is warning consumers today about reports of a Department of Defense Casualty Assistance Office scam that is seeking to gain access to consumers’ social security number, and date of birth information which may result in Identification theft, gaining access to bank accounts and to open lines of credit. 

There are widespread reports from consumers who have received phone calls asking them about their recently wounded or injured family member offering them new entitlements or an increase in benefits.  The caller then asks to verify their personal information. We are warning people not to provide any personal banking information or personal information such as date of birth or social security number based on these types of phone calls. If you receive one of these automated calls, you should immediately hang up.

Originating numbers for these phone calls include, but are not limited to:

             (202) (anything with area code 202 don’t answer).

             Many calls are from Unknown, Restricted, or Private numbers

If consumers receive one of these calls, you may hang up and contact the Missouri Attorney General’s consumer hotline at 1-800-392-8222. Consumers are also encouraged to file a complaint with the Attorney General’s office online at    Department of Defense also has federal partners in the battle against financial scams, such as the Federal Trade Commission’s Scam Watch, and the Treasury Department’s Consumer Financial Protection Bureau, where one can register a complaint that will be investigated.

If consumers believe they may already be a victim of identity theft and have provided personal banking information or other personal information (e.g., Social Security number, credit card number) over the phone, we recommend you do the following:

Call one of the three major credit bureaus and place a one-call fraud alert on your credit report:

•Equifax: Call (800) 525-6285,, or write: P.O. Box 740241, Atlanta, GA 30374-0241.

•Experian: Call (888) 397-3742,, or write: P.O. Box 9532, Allen, TX 75013.

•TransUnion: Call (800) 680-7289,, or write: Fraud Victim Assistance Division, P.O. Box 6790 Fullerton, CA 92834-6790.

You only need to call one of the three credit bureaus; the one you contact is required to contact the other two credit bureaus.

1. Immediately examine your bank account for any suspicious activity. Whether you bank online or receive your statement in the mail, you may want to go over your statements to ensure there is nothing out of the ordinary on them. Report any irregularities to your financial institution.

2. Contact the fraud departments of your credit card issuers or bank. These financial institutions can monitor your account for suspicious activity. You may also wish to cancel these accounts; you can discuss this option with your Credit Card Company or bank.

3. Order a copy of your credit report, and look for unauthorized activity. Look carefully for unexplained activity on your credit report.