Federal inspectors have found the Missouri Veterans Home in Warrensburg to be in full compliance with all the regulations they are required to follow. Click to hear KMZU’s Kristie Cross speak with Administrator Eric Ensley:
Federal inspectors from all over the country came to observe the way they run earlier October 31st and November 1st. Ensley said the staff of 300 had a lot to do with the good rating on their annual review. An average of 200 veterans per day are served by the Warrensburg home.
Press Release from the Missouri Veterans Commision
WARRENSBURG, Mo. — A U.S. Department of Veterans Affairs federal inspection team conducted an annual visit to Missouri Veterans Home~Warrensburg October 30 to Nov. 1, 2012. The purpose of the routine inspection was to ensure the Home’s compliance with national regulatory standards. Results of the in-depth inspection found the Home to be in full compliance with all federal regulations, an exceptional accomplishment for any skilled nursing center.
“It’s a tremendous accomplishment, but it’s just the icing on a trifecta of measurements that tangibly define our overall quality,” said Eric Endsley, MVH~Warrensburg Administrator. “Not only are the Home’s monthly metrics outstanding, and not only are our Veteran and family satisfaction levels near 100 percent; but those are both further validated by a federal survey that essentially confirms the fact that we do a phenomenal job most other organizations aspire to emulate.”
During their visit, the team surveyed the Home’s various departments to thoroughly review paperwork, policies and procedures. Inspectors also met with employees at every level of the organization, as well as Veterans and their family members to conduct interviews and satisfaction evaluations. The team highlighted a number of areas of excellence, and according to Endsley, one inspector commented that Missouri Veterans Home~Warrensburg “ranked among the top 5% of nursing homes in the country.”
The inspection team also made a point to recognized Debbie Woirhaye, the Home’s Director of Nursing, as a professional who is well known and respected in medical circles across the nation.
Senator David Pearce, also lauded the findings, “Once again the Warrensburg Veteran’s Home has distinguished itself as one of the best nursing homes in the country. This new honor is based on a dedicated staff and caring volunteers. As a state senator and member of the Missouri Veterans Commission, I congratulate everyone involved. Our Veterans deserve only the best.”